Contact information

CONTACT INFORMATION

Questions about the Terms of Service should be sent to us at subihascustomercare@gmail.com. Our contact information is posted below:

SUBIHAS ONLINE STORE

Surjani Town, HOUSE NO 40 PHASE 2 SURJANI TOWN KARACHI PAKISTAN, Karachi 75340, Pakistan

subihascustomercare@gmail.com

TEAM 0324 0283448 OWNER 03013371781

Frequently asked questions

At Subihas, customer satisfaction is our priority. If you receive a damaged or incorrect item, you may request a return or exchange within 7 days of delivery (terms & conditions apply).

Yes, perfumes and discounted items are final sale and cannot be returned or exchanged. This is clearly mentioned before purchase.

Orders are usually delivered within 3–5 working days after confirmation. Delivery time may vary for remote areas.

Our products are sourced from carefully selected manufacturers and go through quality checks to ensure the best standards.

Shipping charges are clearly displayed at checkout. Free shipping may be available during special promotions.

Our designs are built to solve real problems with clean aesthetics, durable construction, and honest, high-quality materials you can trust 🤍

Our goal is for every customer to be totally satisfied with their purchase. If this isn't the case, let us know and we'll do our best to work with you to make it right.

Our Promise to You:

3-Days checking Warranty after delivery! Free exchange if they break. 7-Day Exchange Policy: Not happy? We'll exchange them within 15 days. 5-Day Money-Back Guarantee: Any problem? Get a full refund in the first 5 days. High-Quality & Direct Manufacturing: We use premium materials and control our own production for the best quality. Our mission is to provide excellent products at an affordable price.

Shop with confidence!

Our products come to you from a network of trusted partners around the world and close to home. We hold each to the same rigorous standards for exceptional quality and responsible manufacturing. This means you get outstanding value—crafted with integrity, locally and globally.

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